Managing XSell and UPSell: Difference between revisions

Latest revision as of 11:23, 18 September 2023

Both these functionalities (XSell and Upsell) are used to inform customers about additional products that they may want to consider and purchase.

After you accessed the admin area of your website, click on the Products/Catalogue, Products (Brands/Categories) tabs, click on the required product and then click on the Edit button.

While editing or adding a product, click on the Marketing tab. You can assign products either to Xsell or UPSell by clicking on the corresponding tabs, selecting a desired product, and clicking on the Add button. As a result, a product will appear in the Assigned Products section.

When a customer makes a purchase of a product that you've configured with cross-sell or upsell recommendations, they will also see the recommended product.

Customers can simply click on the images of these recommended products to move to product page, and make additional purchases.

@@ Line 1: / Line 1: @@
-'''Note: This manual is for osCommerce v4.'''
+Both these functionalities ('''XSell''' and '''Upsell''') are used to inform customers about additional products that they may want to consider and purchase.
-Both these functionalities ('''XSell''' and '''Upsell''') are used to inform the customer who has already purchased something on the website that he can order some more products that can be associated with a product (products) he has already purchased or he may be interested in purchasing these products.
+After you accessed the admin area of your website, click on the '''Products/Catalogue, Products (Brands/Categories)''' tabs, click on the required product and then click on the '''Edit''' button.
+[[File:Prod edit.jpg|alt=|none|thumb|800x800px]]
+While editing or adding a product, click on the '''Marketing''' tab. You can assign products either to '''Xsell''' or '''UPSell''' by clicking on the corresponding tabs, selecting a desired product, and clicking on the Add button. As a result, a product will appear in the '''Assigned Products''' section.
+[[File:Add Prod.jpg|alt=|none|thumb|800x800px]]
+When a customer makes a purchase of a product that you've configured with cross-sell or upsell recommendations, they will also see the recommended product.
+[[File:Recommended prod.jpg|alt=|none|thumb|594x594px]]
-After you accessed the admin area of your website click on '''Products/Catalogue, Products (Brands/Categories)''' tabs, click on the required product and then click on '''Edit''' button.
-[[File:Image 535.png|alt=|none|frame]]
+Customers can simply click on the images of these recommended products to move to product page, and make additional purchases.
-While editing or adding a product click on '''Marketing''' tab. You can assign products either to '''Xsell''' or '''UPSell''' by clicking on the corresponding tabs, clicking on a product and clicking on '''>>''' icon. As a result a product will appear in '''Assigned Products''' section.
+[[File:Additional purchase.jpg|none|thumb|800x800px]]
-[[File:Image 536.png|alt=|none|frame]]
-When a customer purchases a product that was edited (added) above he will get the following notification. Such  notifications are sent regularly per cron settings. The products that were assigned to this product via '''Xsell''' or '''UPSell''' will appear in this notification so the customer will be able to click on their images and get to the website where he will be able to purchase them.
-[[File:Image 537.png|alt=|none|frame]]